Frequently Asked Questions
Your Stay
Is Seven Oaks Hotel and Leisure Club reception open 24 hours a day?
Yes, the reception desk is open 24 hours a day.
What is the check-in time at Seven Oaks Hotel and Leisure Club?
4.00pm is the check-in time.
Does Seven Oaks Hotel and Leisure Club provide early check-in?
On request but subject to availability.
What is the check-out time at Seven Oaks Hotel and Leisure Club?
12.00pm is the check-out time.
Does Seven Oaks Hotel and Leisure Club provide late check-out?
Yes, on request.
Does Seven Oaks Hotel and Leisure Club offer wake-up calls?
Yes, we do offer wake up calls when requested.
Is it possible to upgrade my room at Seven Oaks Hotel and Leisure Club?
Yes, subject to availability.
Can Seven Oaks Hotel and Leisure Club arrange for amenities or gifts to be placed in the room?
Yes, you can order flowers, chocolates, champagne, or wine as gifts to be placed in your room.
What times are the rooms serviced at Seven Oaks Hotel and Leisure Club?
Throughout the day from 9.00am to 4.00pm.
Is there somewhere I can store my luggage at Seven Oaks Hotel and Leisure Club?
Yes, we can store luggage.
Does Seven Oaks Hotel and Leisure Club provide laundry service during my stay?
Yes, we provide a laundry service for all of our guests. Additional charges apply.
What food & drink options are available at Seven Oaks Hotel and Leisure Club?
BREAKFAST
Monday to Friday 7.00am to 10.00am
Saturday, Sunday and Bank Holiday Mondays 8.00am to 10.00am
LOBBY MENU
Sandwiches, Scones, Pastries, Desserts served from 8.00am to 10.00pm
LUNCH MENU
Served from 12.30pm to 4.00pm
DINNER MENU AND NITE BITE MENU
Monday to Thursday 4.00pm to 9.30pm
Friday and Saturday 4.00pm to 10.00pm
Sunday and Bank Holiday Mondays 4.00pm to 9.00pm
Visit our restaurant page for more details and menus.
The Oaks Bar opens every day for drinks from 10.30am Weekdays and 12.30pm on Sundays
Are there opportunities to exercise at Seven Oaks Hotel and Leisure Club?
Yes, we have a gym, indoor swimming pool, sauna, steam room, and jacuzzi.
Visit our leisure club page for more details.
Does Seven Oaks Hotel and Leisure Club provide international adaptors?
No, guests must provide their own adapters. However, they are available to buy in a vending machine in the lobby.
Does Seven Oaks Hotel and Leisure Club offer currency exchange?
No, this service is not available at the hotel.
Can I book sightseeing tours directly at Seven Oaks Hotel and Leisure Club?
No, you cannot book sightseeing tours directly from us.
To make the most out of your stay, our friendly team are on hand to suggest local recommendations, many of which are found on our Visit Carlow page.
Does Seven Oaks Hotel and Leisure Club provide printing facilities for boarding passes?
Yes, on request.
General Information & House Rules
What type of room can I book at Seven Oaks Hotel and Leisure Club?
We offer single, double, twin, triple, or family rooms.
Visit our rooms page to view all room amenities.
Are pets permitted at Seven Oaks Hotel and Leisure Club?
No, pets are not permitted.
Is Wi-Fi available at Seven Oaks Hotel and Leisure Club?
Yes, we provide free Wi-Fi for our guests.
What kind of internet connection do you provide at Seven Oaks Hotel and Leisure Club?
We provide complimentary high speed Wi-Fi for all our guests.
Does Seven Oaks Hotel and Leisure Club have lifts?
Yes, we have two lifts in the hotel.
Is Seven Oaks Hotel and Leisure Club air-conditioned?
The public areas have air-conditioning, but our bedrooms do not.
Does Seven Oaks Hotel and Leisure Club sell gift vouchers?
Yes, we sell vouchers online on our website: www.sevenoakshotel.com/vouchers or at our reception desk in the hotel.
What is Seven Oaks Hotel and Leisure Club smoking policy?
Our hotel is a non-smoking hotel. We have a smoking area for our guests.
Can I park a car at Seven Oaks Hotel and Leisure Club?
Yes, we provide complimentary car parking for our guests.
Can I rent a car at Seven Oaks Hotel and Leisure Club or nearby?
You can rent a car from companies in Kilkenny. Reception can provide you with information.
Where are the car parking spaces located at Seven Oaks Hotel and Leisure Club?
Car parking spaces are located at the front, side, and back of the hotel.
Does Seven Oaks Hotel and Leisure Club have toiletries available in the rooms?
Yes, we have hand wash, shower gel, and shampoo toiletries in our bedrooms.
What room amenities are available at Seven Oaks Hotel and Leisure Club?
TV, tea/coffee making facilities, hairdryer, iron, ironing board, and safe.
Does Seven Oaks Hotel and Leisure Club bathrooms have showers or baths?
We have 3 bedrooms with wet rooms, 47 bedrooms with walk-in showers, and 39 bedrooms with baths.
What can I do if I forgot something at Seven Oaks Hotel and Leisure Club?
Contact the hotel on +353 5991 31308 or email us on [email protected]
Bookings
What is the best way to make a reservation at Seven Oaks Hotel and Leisure Club?
You can book directly with the hotel on our website, call us by phone at +353 5991 31308, or email us at [email protected].
Once your booking has been made directly with the hotel, we can assist our guests with any amendments they might need to make to their bookings or to cancel their bookings.
How much does it cost to stay at Seven Oaks Hotel and Leisure Club?
Rates differ between weekends and midweek. All rates are available on our website.
Does Seven Oaks Hotel and Leisure Club room rates include breakfast?
Yes, unless a ‘Room Only’ rate is requested.
Does Seven Oaks Hotel and Leisure Club room prices include VAT?
Yes, 13.5% VAT is included in your rate.
What is Seven Oaks Hotel and Leisure Club card policy?
Card details need to be provided at the time of booking and on check-in for payment.
Are there any direct booking fees for Seven Oaks Hotel and Leisure Club?
No, there are no direct booking fees.
What payment methods are accepted at Seven Oaks Hotel and Leisure Club?
All major credit cards are accepted, as well as cash.
Is the online booking procedure secure at Seven Oaks Hotel and Leisure Club?
Yes, our online booking procedure is completely secure.
How do I make a group or multiple room booking for Seven Oaks Hotel and Leisure Club?
Contact our group reservation staff by calling +353599131308 or emailing [email protected]
What should I do if I haven't received a booking confirmation for Seven Oaks Hotel and Leisure Club?
Contact us by phone on +353599131308 or email [email protected]
How can I request an invoice for a stay at Seven Oaks Hotel and Leisure Club?
You can request an invoice on departure or afterwards by emailing [email protected]
Can I make a booking on behalf of another person for Seven Oaks Hotel and Leisure Club?
Yes, you can make a booking on behalf of another person.
Are there any age restrictions for booking a room at Seven Oaks Hotel and Leisure Club?
Yes, guests must be 18 Years or over to reserve a room.
What do I do if I lose my reservation number for Seven Oaks Hotel and Leisure Club?
Contact us by phone on +353599131308 or email us at [email protected]
Is my booking guaranteed if I book on a third party website for Seven Oaks Hotel and Leisure Club?
Yes, but any amendments to bookings or cancellations must be made through the third-party website you booked through.
Cancellations & Amendments
How can I amend my booking at Seven Oaks Hotel and Leisure Club?
If you have reserved your room directly with the hotel on our website, by email, or by telephone, we can amend your booking for you.
If you book through a third-party website, you must make your amendments through them.
What is Seven Oaks Hotel and Leisure Club cancellation policy?
You can cancel your reservation 24 hours prior to arrival.
How can I cancel my reservation for Seven Oaks Hotel and Leisure Club?
If you have reserved your room directly with the hotel on our website, by email, or by telephone, we can cancel your booking for you.
If you book through a third-party website, you must cancel through them.
How can I cancel my reservation for Seven Oaks Hotel and Leisure Club if I booked through a third-party website?
You must cancel your reservation through the third-party website you used to book your room.
What does the "no-show" policy entail at Seven Oaks Hotel and Leisure Club?
If you have not cancelled your room and you do not show up, the hotel will take payment for the first night.
Family
Are children welcome at Seven Oaks Hotel and Leisure Club?
Yes, we welcome all families.
Does Seven Oaks Hotel and Leisure Club have family rooms available?
Yes, our family rooms have a double bed and two single beds. We also provide connecting rooms for families, which have a double bed and a single bed in each room.
Does Seven Oaks Hotel and Leisure Club offer any enhancement to your family rooms?
No, we don’t offer any enhancements to our family rooms.
Does Seven Oaks Hotel and Leisure Club have any special family stay offers?
Yes we have family offers, all our offers are found on our bookings page.
Are there babysitting services available at Seven Oaks Hotel and Leisure Club?
We can provide a babysitting service on request.
This service is subject to availability and additional charges apply.
Does Seven Oaks Hotel and Leisure Club have a kids' dinner menu?
Yes we have a kids menu for lunch and dinner.
What children’s facilities are available at Seven Oaks Hotel and Leisure Club?
Children will have access to our indoor swimming pool during the leisure club’s opening hours.
What times are children permitted in the pool at Seven Oaks Hotel and Leisure Club?
Children can use the pool during the leisure club opening hours, but they must be supervised by an adult.
Opening hours are 10.30am to 1.30pm and 2.30pm to 6.30pm.
Does Seven Oaks Hotel and Leisure Club provide baby-changing facilities?
Yes, we have baby changing facilities in our ladies and gents toilets in the hotel lobby.
Accessibility
Does Seven Oaks Hotel and Leisure Club have accessible rooms?
Yes, we have three ground-floor accessible bedrooms with wetrooms.
Does Seven Oaks Hotel and Leisure Club have accessible parking spaces?
Yes, we have accessible parking.
Does Seven Oaks Hotel and Leisure Club have a step-free entrance?
Yes, we have a step-free entrance.
Does Seven Oaks Hotel and Leisure Club have automated main door opening?
No, our doors are not automated.
Is Seven Oaks Hotel and Leisure Club entrance wide enough for a wheelchair?
Yes, our hotel is wheelchair friendly.
Are guide dogs/service dogs welcome at Seven Oaks Hotel and Leisure Club?
Yes, guide dogs and service dogs are welcome on request.
Is there a wheelchair accessible bathroom near Seven Oaks Hotel and Leisure Club foyer?
Yes, we have a wheelchair toilet in both the ladies and the gents toilets in the hotel foyer.
Does Seven Oaks Hotel and Leisure Club have wet rooms/accessible showers?
Yes, we have three ground-floor bedrooms that have wet rooms. We have 47 bedrooms with walk-in showers.
Does Seven Oaks Hotel and Leisure Club have a wheelchair accessible lift?
Yes, we have wheelchair accessible lifts.
Dining
Does Seven Oaks Hotel and Leisure Club have a restaurant on site?
Yes, TD Molloy’s restaurant is located on the ground floor of the hotel.
Does Seven Oaks Hotel and Leisure Club have a bar?
Yes, The Oaks Bar is located on the ground floor of the hotel.
What are the openings hours of Seven Oaks Hotel and Leisure Club Bar?
The Oaks Bar opening hours are:
Monday to Thursday 10.30am to 11.30pm
Friday and Saturday 10.30am to 12.30am
Sunday 12.30pm to 11.00pm
Are children allowed in Seven Oaks Hotel and Leisure Club Bar?
Yes, children are allowed in the bar until 10.00pm
Is reservation for dinner required at Seven Oaks Hotel and Leisure Club?
Reservations are not essential, but booking in advance is preferable.
What time do Seven Oaks Hotel and Leisure Club serve breakfast?
Breakfast is served:
- Monday to Friday: 7.00am to 10.00am
- Saturday, Sunday and Bank Holiday Mondays: 8.00am to 10.00am
Does Seven Oaks Hotel and Leisure Club offer breakfast in bed?
Yes, breakfast room service is available during breakfast times.
What dining options are available at Seven Oaks Hotel and Leisure Club?
LOBBY MENU
Sandwiches, Scones, Pastries, Desserts served from 8.00am to 10.00pm
LUNCH MENU
Served from 12.30pm to 4.00pm
DINNER MENU AND NITE BITE MENU
Monday to Thursday 4.00pm to 9.30pm
Friday and Saturday 4.00pm to 10.00pm
Sunday and Bank Holiday Mondays 4.00pm to 9.00pm
Does Seven Oaks Hotel and Leisure Club cater for vegetarians, vegans, people with gluten free diets and Coeliacs?
Yes, we cater for all allergen requests.
Can I charge my bar and restaurant bills to my room at Seven Oaks Hotel and Leisure Club?
Yes, if you provide your credit card details on arrival at the hotel, you can charge your bar and restaurant bills to your room.
Can I book a private dining space for a special occasion at Seven Oaks Hotel and Leisure Club?
Yes, we have private and semi-private rooms for special occasions.
Does Seven Oaks Hotel and Leisure Club cater for large groups?
Yes, we cater for large groups for meals and functions.
Meetings & Events
Are there any meeting and conference room facilities available at Seven Oaks Hotel and Leisure Club?
Yes, we offer a diverse selection of conference and banqueting facilities. Visit our conference page to explore all details.
How many people can Seven Oaks Hotel and Leisure Club meeting rooms accommodate?
We can cater to groups from 2 to 500 delegates in size.
What equipment is included in Seven Oaks Hotel and Leisure Club meeting rooms?
Complimentary Wi-Fi, interactive screens, flip charts, podium, microphones, stationary.
Are there food and beverage options available for meetings at Seven Oaks Hotel and Leisure Club?
Yes, conference guests can avail of a light lunch served directly to the meeting room to suit their schedule. Alternatively, we can reserve an area in our restaurant for lunch or dinner.
How can I book a meeting, conference, or event space at Seven Oaks Hotel and Leisure Club?
Contact us by phone on +353599131308 or email [email protected]
Does Seven Oaks Hotel and Leisure Club have corporate rates available?
Yes, corporate rates are available for delegates attending a conference in the hotel.
Does Seven Oaks Hotel and Leisure Club host weddings and ceremonies?
Yes, we host both wedding receptions and wedding ceremonies in the hotel.
Gym
Does Seven Oaks Hotel and Leisure Club have a gym on site?
Yes, we have a gym in our leisure club.
What are the opening hours of Seven Oaks Hotel and Leisure Club gym?
Are there age restrictions for Seven Oaks Hotel and Leisure Club gym?
Yes, guests who would like to use our gym must be 18 years old or older.
Does Seven Oaks Hotel and Leisure Club gym offer personal training on-site?
No, we do not offer personal training on-site.
Does Seven Oaks Hotel and Leisure Club gym offer classes?
No, we do not have classes available in our leisure club.
Does Seven Oaks Hotel and Leisure Club gym have a private membership available?
No, our leisure club is exclusive to our hotel residents.
Does Seven Oaks Hotel and Leisure Club have gym changing rooms?
Yes, we have ladies and gents changing rooms in our leisure club.
Does Seven Oaks Hotel and Leisure Club provide towels for the gym?
Yes, we provide towels to guests using our leisure club.
Is fresh water available in Seven Oaks Hotel and Leisure Club gym?
Yes, fresh water is available.
Pool
Does Seven Oaks Hotel and Leisure Club have a pool?
Yes, we have an indoor heated 20 metre swimming pool and a jacuzzi.
Are there changing rooms for Seven Oaks Hotel and Leisure Club pool?
Yes, we have ladies and gents changing rooms in our leisure club.
Does Seven Oaks Hotel and Leisure Club sell swimwear for the pool?
No, swimwear cannot be purchased in our leisure club.
Are towels provided for Seven Oaks Hotel and Leisure Club pool?
Yes, we provide towels for guests using the leisure club.
What time are children allowed in the pool at Seven Oaks Hotel and Leisure Club?
Children are allowed in the pool during the opening hours of the leisure club, but they must be supervised by an adult.
Does the pool at Seven Oaks Hotel and Leisure Club use saltwater, ozone, or chlorine?
We use chlorine in our pool and jacuzzi.
Location
What is the eircode of Seven Oaks Hotel and Leisure Club?
Our eircode is R93 V4K5.
How far is Seven Oaks Hotel and Leisure Club from Dublin City centre?
Seven Oaks Hotel and Leisure Club is 90 kilometres from Dublin City Centre.
How do I get to Seven Oaks Hotel and Leisure Club by public transport?
The hotel is accessible by train or bus.
Are there any shopping areas nearby to Seven Oaks Hotel and Leisure Club?
Shopping areas close to the hotel include the town centre, Fair Green shopping centre, Four Lakes shopping centre and the Barrow Valley Retail Park.
What is there to see and do around Seven Oaks Hotel and Leisure Club?
Carlow cultural quarter is within a short walk of the hotel, and this includes Visual Carlow, Carlow Cathedral, Carlow College St. Patrick’s, and Carlow Museum, which is complimentary to visitors. The Military museum is next door to the hotel. Carlow Castle ruins are also a short walk from the hotel along with the Delta Centre Sensory Gardens.
Are the surrounding areas of Seven Oaks Hotel and Leisure Club safe?
Yes, the area around the hotel is considered very safe.
Does Seven Oaks Hotel and Leisure Club offer a chauffeur service?
No, we do not have a chauffeur service.
Does Seven Oaks Hotel and Leisure Club provide car parking facilities?
Yes, we provide complimentary car parking for our guests.
Does parking need to be pre-booked at Seven Oaks Hotel and Leisure Club?
No, it is not necessary to pre-book parking.
Are there any alternative car parking options nearby to Seven Oaks Hotel and Leisure Club?
There is a public car park a two-minute walk away from the hotel.
Which popular attractions are close to Seven Oaks Hotel and Leisure Club?
Ducketts Grove Walled Gardens, Delta Sensory Gardens, Carlow Cultural Quarter, Brownshill Dolmen, Carlow Castle ruins.
What are some restaurants close to Seven Oaks Hotel and Leisure Club?
There are a number of restaurants in Carlow Town, and the hotel is a five-minute walk from the town centre.
Are there any historical sites close to Seven Oaks Hotel and Leisure Club?
Ducketts Grove and Brownshill Dolmen are located not far from the hotel. Carlow Castle ruins are a short walk from the hotel.
Does Seven Oaks Hotel and Leisure Club have any great views?
Unfortunately, we do not have any great views as we are a town hotel.
Airport Accessibility
What is the nearest airport to Seven Oaks Hotel and Leisure Club?
Our nearest airport is Dublin Airport.
How far is Seven Oaks Hotel and Leisure Club from Dublin Airport?
Dublin Airport is 97 kilometres away from the hotel.
Does Dublin Airport provide a shuttle service to the airport from the hotel?
No, this service is not available.
How do I use public transport to get from Dublin Airport to Seven Oaks Hotel and Leisure Club?
Buses run from Carlow Town to Dublin Airport daily.
Weddings
Can I host my wedding at Seven Oaks Hotel and Leisure Club?
Yes, we can host wedding receptions or wedding ceremonies in the hotel.
What wedding packages do you offer?
We offer an enchanting wedding package at Seven Oaks Hotel and Leisure Club, contact us for more information.
How many guests can Seven Oaks Hotel and Leisure Club accommodate?
Seven Oaks Hotel and Leisure Club can accommodate up to 250 guests.
Do you offer indoor and outdoor wedding venues?
We are an indoor wedding venue.
Can we have our ceremony and reception at Seven Oaks Hotel and Leisure Club?
Yes you can have both the ceremony and reception at Seven Oaks Hotel and Leisure Club.
What is included in your wedding packages?
Our wedding package includes arrival reception, wedding banquet, evening reception and complimentary extras.
Can we customise our wedding package?
Yes, we can certainly customise your wedding package to suit your needs.
Do you offer catering services?
No, this service is not available.
Can we bring in our own suppliers?
No, this is not possible.
Do you provide wedding planning services?
Our wedding coordinator will meet you and discuss your requirements with the hotel.
Are there any on-site accommodations for guests?
Yes, we have 89 bedrooms for wedding guests.
Is there parking available for guests?
Yes, we provide complimentary car parking for our guests.
How far in advance should we book our wedding?
We recommend booking at least twelve months in advance.
Do you offer discounts for off-season weddings?
No, we do not offer discounts for off-season weddings.
What are your cancellation and refund policies?
Cancellation must be made in writing by both parties. Cancellation charges, in addition to the forfeit of the original deposit, will be charged in full if the wedding is cancelled within 12 weeks of the date booked. Cancellation charges will apply to all items booked.
Do you have a bridal suite?
Yes, we have a choice of two bridal suites in the hotel.
Can my bridal party get ready at Seven Oaks Hotel and Leisure Club before the ceremony?
Yes, on request, the bridal party can get ready prior to the ceremony.
Can we have a rehearsal dinner at Seven Oaks Hotel and Leisure Club?
Yes, we can arrange a rehearsal dinner for you on request.
Are there any noise restrictions for evening receptions?
Music entertainment is possible until 2.00am.
What audiovisual equipment do you provide?
We can provide microphones and interactive screens.
Do you have recommendations for local wedding suppliers?
Yes, we can provide you with suppliers we trust.
Can we have a live band or DJ?
Yes, you can have a live band and DJ entertainment.
Is there a designated area for dancing?
Yes, our ballroom has a dance floor.
Do you provide decoration services?
Yes, we provide candleabras, chaircovers with bows and flowers for the tables.
Can we have a themed wedding?
Yes, we can work with you to craft a theme.
Are pets allowed at the wedding venue?
No, pets are not allowed in the hotel.
Can we schedule a tour of the wedding venue?
Yes, our wedding coordinator would be happy to meet with you and give you a tour of the hotel.
How do we reserve a date for our wedding at Seven Oaks Hotel and Leisure Club?
Making an appointment with our wedding coordinator is essential.
Contact us by phone on +353599131308 or email [email protected] for more information.